Privacy Statement

This Privacy Statement statement is written to protect customers of The Creative Retreat and to advise of our information gathering practices.

Use of your information

The Creative Retreat collects your information to assist us to communicate with you about our retreats. We will not sell or rent your personal information to any third parties.

We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of The Creative Retreat our users or others.

Email

The Creative Retreat will communicate with guests via email. Guests and prospective guests can elect to receive communication from The Creative Retreat by signing up to the mailing list. Communication may include emails sent during the registration process, newsletters, retreat announcements and special information that may include promotional material related to The Retreat, Tutors or venue.

It is our policy to immediately remove any guest or prospective guest from any mailing list upon request.

Credit card security

We work diligently to protect the security of your personal information, including credit card information. Your credit card details do not get processed or transmitted through or via our website; all transactions are processed through a secure payment service provider.

The Creative Retreat uses Paypal to process payments and does not store or hold any credit card information.

Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our web site. We use cookies to improve the user experience. Cookies are widely used on most major web sites.

Other information we collect

We collect and use additional information to carry out internal research on our users’ demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

Updates to our information practices

From time to time, we make changes to our information practices or alter the functionality of our website. Upon any such updates, this privacy statement will also be updated accordingly.

For any questions or concerns relating to privacy and how your information is handled, please contact jules@thecreativeretreat.com